These Terms of Service (the "Terms") are a legal agreement between you and PureVPS Ltd, a company registered in England and Wales (company number 16398501, registered office 86–90 Paul Street, London EC2A 4NE, United Kingdom) — trading as "livemy.app", "we", "us" — governing your use of the livemy.app website, platform, dashboard, APIs, MCP server, and related services (together, the "Service").
By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.
1. The Service
livemy.app lets you take applications — including applications built with AI tools — and make them live on the web: we build, deploy, host, and serve your projects, provide livemy.site subdomains, custom domain connections, SSL certificates, storage, and related features. Features vary by plan as described on our Pricing page and may change, be added, or be removed as the product evolves.
Free plan project lifecycle. Projects on the Free plan stay live for 24 hours after deployment, after which they go offline and are no longer reachable by visitors. An offline Free project — including its code and data — is deleted 30 days after going offline. After deletion we keep a copy for a further 7 days, during which you can restore the project by upgrading to a paid plan; after that the copy is permanently removed. We show the deletion date in your dashboard and send reminders to your account email before deletion. Retention windows vary by plan as shown on the Pricing page, and we may adjust these windows in accordance with Section 17.
2. Eligibility and Accounts
You must be at least 16 years old to use the Service, and at least 18 years old to purchase a paid plan.
When you subscribe to a paid plan, you tell us whether you are buying as a consumer or for business purposes. This determines which parts of these Terms apply to you, including Sections 3.1, 3.2, 13, and 14.
You are responsible for your account: keep your credentials and API/MCP tokens confidential, and notify us promptly at support@livemy.app if you suspect unauthorised use. Everything done through your account or your tokens — including actions taken by AI tools you connect — is your responsibility.
3. Plans, Billing, and Cancellation
Plans. We offer a Free plan and paid subscription plans, plus optional add-ons. Current features and prices are listed on the Pricing page and may change; price changes for existing subscribers take effect at the next billing cycle after we give you notice.
Prices and tax. Prices are shown in the currency stated at checkout. VAT or other applicable taxes are calculated and added at checkout based on your location and status, and shown before you confirm payment.
Billing. Paid plans are billed in advance through Stripe, on a recurring monthly or annual basis depending on the billing period you choose. By subscribing, you authorise us and Stripe to charge your payment method automatically each billing period until you cancel. Charges may appear on your statement under either "livemy.app" or our registered company name, PureVPS Ltd.
Cancellation. You can cancel your subscription at any time from your dashboard. Cancellation takes effect at the end of the current billing period: you keep paid features until then, and you will not be charged again.
No refunds once we have started. Your subscription starts as soon as your payment succeeds. From that moment we reserve and begin consuming resources for your account that we cannot recover — computing capacity, storage allocation, network capacity, AI inference, and engineering automation — whether or not you deploy straight away.
For that reason, fees are non-refundable once we have begun providing the Service, and we do not give refunds or credits for partial billing periods, unused allowances, downgrades, or periods in which you chose not to use your account.
If we have not started. If your payment was taken but we have not begun providing the Service on your account — for example a duplicate charge, or a technical failure that stopped us activating it — email support@livemy.app and we will refund you in full.
This section does not affect Section 3.2, does not affect any rights that cannot be excluded by law, and does not limit your remedies if the Service is faulty or not as described (see Section 12).
3.1 Business Customers
If you subscribe for any business purpose — including as a company, sole trader, freelancer, agency, or to host a commercial or revenue-generating project — you have no statutory right to cancel for a change of mind, Section 3.2 does not apply to you, and fees are non-refundable once your subscription has started, as set out above. You confirm the basis on which you are subscribing at checkout.
3.2 UK and EU Consumers
If you subscribe as a consumer — an individual acting wholly or mainly outside any trade or business — you have a legal right to cancel within 14 days of subscribing. At checkout you expressly ask us to begin providing the Service immediately, and you acknowledge that you will be charged for what has been supplied to you before you cancel.
If you cancel within that period, we deduct from any refund an amount for what has already been supplied: the computing capacity, storage allocation, network capacity, AI inference, and engineering automation reserved and consumed for your account, together with the proportion of the billing period that has elapsed. Because those resources are committed to your account at the start of the period rather than used up gradually, the deduction may equal the whole amount you paid. Where the Service has been fully supplied for the billing period you paid for, no refund is due.
To cancel, email support@livemy.app within 14 days of subscribing. Nothing in these Terms affects your rights under the Consumer Rights Act 2015.
Failed payments and downgrades. If a payment fails or you downgrade, projects or features exceeding your plan's limits may be suspended. We will make reasonable efforts to notify you before suspending anything.
4. Your Content
You own your content. You retain all rights to the code, applications, data, and other materials you upload to or deploy through the Service ("Your Content").
Licence to us. You grant us a limited, worldwide, non-exclusive licence to host, store, copy, transmit, display, and otherwise process Your Content solely as needed to provide the Service (building, deploying, serving, backing up, and securing your projects). This licence ends when you delete the content or your account, subject to a short backup window.
Your responsibility. You are solely responsible for Your Content and for the applications you make available through the Service, including their legality, their handling of end-user data, and any content generated or actions taken by AI tools acting on your behalf. If your application collects personal data from its users, you are the data controller for that data and must provide your own privacy notice and comply with applicable data protection law.
5. Acceptable Use
You agree not to use the Service to:
- violate any law or regulation, or infringe anyone's intellectual property, privacy, or other rights;
- host, distribute, or link to malware, spyware, or any malicious code;
- run phishing, fraud, scams, or deceptive sites, or impersonate any person or brand;
- send spam or unsolicited bulk communications;
- host or distribute child sexual abuse material or any content sexualising minors (zero tolerance — reported to the authorities);
- run cryptocurrency miners, botnets, proxies/VPN exit nodes, or mass automated scraping infrastructure;
- probe, scan, or attack other systems, or interfere with the Service or other users' projects;
- abuse platform resources beyond your plan's limits or in ways that degrade the Service for others;
- resell or white-label the Service without our written agreement.
We may run automated security scans on deployed code (the same scans apply to manual and AI-agent deploys) and may suspend or remove projects that violate this section. Where practical, we will notify you and give you a chance to fix the issue, but we may act immediately for serious violations.
6. API, MCP Server, and AI Agents
The Service can be operated through our API and MCP server, including by AI coding tools you authorise. All API and MCP actions are rate-limited and audit-logged. Tokens you create carry your authority: you are responsible for the actions of any tool or agent using them, including project creation, redeploys, deletions, and domain changes. MCP access cannot modify billing or account settings. Protect your tokens and revoke them if compromised.
7. Custom Domains
If you connect a custom domain, you confirm that you are authorised to use it. You are responsible for your domain registration and DNS configuration; we provision SSL certificates for connected domains as part of the Service.
8. Uptime
Paid plans include the uptime service level described on the Pricing page. The Free plan carries no uptime commitment. Scheduled maintenance, factors outside our reasonable control, and issues caused by Your Content are excluded from any uptime commitment.
9. Our Intellectual Property
The Service — including the platform, website, design, and branding — is owned by PureVPS Ltd and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable right to use the Service under these Terms. You may not copy, modify, reverse engineer, or create derivative works of the Service except as permitted by law. Feedback you send us may be used without restriction or compensation.
10. Copyright and Content Complaints
If you believe content hosted on the Service infringes your copyright or is otherwise unlawful, send a notice to support@livemy.app including: identification of the work or right concerned, the URL of the material complained of, your contact details, a statement of your good-faith belief that the use is unauthorised or unlawful, and confirmation that you are the rights holder or authorised to act for them.
We operate a notice-and-takedown process, respond to valid notices (including notices under the US Digital Millennium Copyright Act where applicable), and terminate the accounts of repeat infringers.
11. Third-Party Services
The Service integrates with third-party services (for example Stripe for payments, Git providers, and AI coding tools you connect). Your use of those services is governed by their own terms, and we are not responsible for them.
12. Disclaimers
The Service is provided "as is" and "as available". To the maximum extent permitted by law, we exclude all implied warranties, conditions, and terms, including as to satisfactory quality, fitness for a particular purpose, and non-infringement.
We do not warrant that the Service will be uninterrupted, error-free, or secure, or that Your Content will never be lost — keep your own copies of your code and data.
If you are a consumer, this section does not affect your statutory rights, including your right to services supplied with reasonable care and skill under the Consumer Rights Act 2015.
13. Limitation of Liability
Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be limited or excluded by law.
Subject to that:
- If you are a business, we are not liable for loss of profits, revenue, business, goodwill, anticipated savings, or data, or for any indirect or consequential loss, however arising. Our total liability for all claims in any 12-month period will not exceed the greater of (a) the amounts you paid us in that period or (b) £100.
- If you are a consumer, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our failure to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. We are not liable for business losses; if you use the Service for any commercial or business purpose, the business terms above apply.
14. Indemnity
If you are using the Service for business purposes, you will indemnify and hold harmless PureVPS Ltd and its officers, employees, and agents from claims, damages, and expenses (including reasonable legal fees) arising from Your Content, your applications and their end users, or your breach of these Terms or applicable law. This section does not apply to consumers.
15. Suspension and Termination
You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you breach these Terms, create risk or legal exposure for us, or fail to pay, and we may discontinue the Service (or parts of it) on reasonable notice. Upon termination, your right to use the Service ends and your content will be deleted after a reasonable wind-down period, subject to backups. Sections that by their nature should survive (including 4, 9, 12–17) survive termination.
16. Governing Law and Disputes
These Terms and any dispute arising out of them or the Service are governed by the laws of England and Wales.
If you are a business, the courts of England and Wales have exclusive jurisdiction. If you are a consumer, you may bring proceedings in the courts of England and Wales or of the country where you live, and you benefit from any mandatory consumer protection provisions of the law of your country of residence.
We would rather sort problems out directly — please email support@livemy.app first and we will try to resolve the issue with you.
17. Changes to These Terms
We may update these Terms from time to time. For material changes, we will notify you by email or through the Service at least 14 days before they take effect; continued use after that date means you accept the updated Terms. If you do not accept a change, you may cancel your subscription before it takes effect. The "Effective date" above shows the latest revision.
18. Miscellaneous
These Terms, together with the Privacy Policy and Cookie Policy, are the entire agreement between you and us regarding the Service. If any provision is found unenforceable, the rest remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. No one other than you and us has any right to enforce these Terms.
19. Contact
Questions about these Terms: support@livemy.app
PureVPS Ltd, registered in England and Wales, company number 16398501, registered office 86–90 Paul Street, London EC2A 4NE, United Kingdom.
Email support@livemy.app — we read everything.